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You can route to one of several different activities depending on the type of entity or the value of a variable or entity attribute. For example, customer orders for nutritional supplements are received by an order entry person and then routed to one of three different supply areas (A, B and C) areas for order fulfillment depending on the type (A, B or C) of order. |
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Sometimes entities make multiple passes through the same activity. In such instances, the activity time or routing may be a function of which pass it is. For example: At a doctor's office, patients check in at a receptionist desk and wait for their name to be called to see the doctor. After their appointment, they return to the receptionist desk to pay for the visit and schedule any follow-up visit. The first pass through this activity takes only N(1,.2) minutes and then patients go to a waiting area. The second pass takes N(2,.5) minutes and then patients exit the office. |
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In this solution, route to one of several different activities randomly based on a percentage of the output being routed. For example, customer orders for nutritional supplements are received by an Order Entry person and then routed to one of three different supply areas (A, B and C) areas for order fulfillment depending on the type (A, B or C) of order. 20% of the orders are of type A, 30% type B, and 50 % type C. |
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If two or more different activities feed to another activity that is currently unavailable, you may want to prioritize the order in which routings get access to the activity when it becomes available. For example, two different claim forms (high priority and low priority) are routed from an Incoming box (with no activity time) to an approval process, but you always want to allow the high priority claim forms to route first. |
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